Frequently Asked Questions about custom guitars by Mellus
What is the delivery time of my guitar?
You can count on a delivery period of 4 to 6 weeks starting after you gave us your order.
In that period we would like to see you in our custom shop at least once to fine-tune the neck shape and the sound of your guitar. After that you can come and collect your guitar or we will ship it to you.
Does Mellus deliver guitars only in The Netherlands?
Mellus delivers all handmade custom guitars all over the world. If you are able of course, you are more than welcome to collect the guitar in the custom guitar shop.
Where does Mellus build the handmade custom guitars?
Mellus guitars are built in the custom guitar shop in Soest, nearby Amersfoort, Utrecht and Amsterdam. In the shop we make the bodies, pickguard and the back cavity covers. The hardware is delivered by various high-end brands such as Gotoh, Qparts, HotRod.
In the shop in Soest the guitars then are sprayed, finished off, wired and tested.
Does Mellus build left-handed custom guitars?
We sure also build left-handed custom guitars. Exactly because we hand make all the parts ourselves, this is absolutely no problem.
I would like to add something special to my guitar. Is this possible?
During our first acquaintance indicate to us exactly what you want and expect from your custom guitar. Or send us an Email with your wishes. Of course Mellus will do everything to meet your wishes. We are always prepared to build a super adapted electric guitar for you.
Which forms of payment does Mellus accept?
When you place your order at Mellus, you make a down payment. The remaining amount you pay when you come to collect your guitar. If you prefer to have your guitar sent to you, then we will do this as soon as we have received your final payment.
You can pay by transferring the invoice amount to our bank account in The Netherlands. Another option is for you to pay our invoice through PayPal.
Delivery and shipping costs
For The Netherlands and Belgium, Mellus delivers guitars via PostNL. For these countries Mellus does not charge delivery costs. Worldwide deliveries are done trough DHL. In our quotation we will inform you about the shipping costs beforehand.
Track and trace your order
As soon as we ship your guitar, you will receive the track and trace code. This way you will exactly know where your guitar is and on which date and time your guitar will be delivered.
Can I add my own graphics or logos?
Basically everything is possible. Just let us know exactly what you want during the intake and we will get it done.
Branded guitars for brands that want to stand out
Especially for organizers of events and brands, Mellus produces the so-called ‘branded-guitars’. 100% handmade and 100% in the look and feel of the specific brand. Contact Mellus and we will discuss your wishes and the possibilities.
Will you spray guitars that were not made by Mellus?
We sure will. Do you need your guitar to be sprayed again, in the same or in another color? No problem. And we also gladly take on guitars that look too new and need to be transformed in a good old guitar with a vintage look.